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Medical freight that moves MRI machines, surgical robots, and cold-chain diagnostics across borders with the precision of the instruments themselves.
The numbers don't
require interpretation.
Every metric below is pulled from live shipment data. No marketing projections. No best-case scenarios. Just the freight record.
Our HS-code automation engine and pre-lodged permits eliminate the warehouse wait. By the time your crate arrives at the border, the paperwork is already stamped.
Every crate ships with an IoT sensor logging temperature, humidity, and vibration at 30-second intervals. If anything drifts, we reroute before the client knows there was a risk.
We maintain standing relationships with customs brokers in 143 jurisdictions, with pre-approved medical device classifications for over 800 equipment categories.
From 1.5T portable units to 7T research-grade systems. Each shipment gets a dedicated logistics engineer, not a tracking number in a queue.
Frankfurt to Dubai.
57 hours.
Zero compromises.
Dubai Healthcare City needed a Siemens 1.5T MRI system operational before their Joint Commission International re-accreditation audit. The window was 72 hours. We had 57.
Purchase Order Received
St. Jude Regional Medical Center, Minneapolis, issues PO for one Siemens MAGNETOM Altea 1.5T system. Dispatch assigns a dedicated logistics engineer within 4 minutes.
HS Code Classification & Pre-Lodgement
Equipment classified under HS 9018.12.00. FDA 510(k) clearance number verified. Import permit pre-lodged with UAE customs authority before crate is built.
Crate Assembly & Sensor Install
Custom-built vibration-dampening crate fitted with 3× IoT sensors: temperature (±0.5°C), humidity, and 3-axis accelerometer. Baseline readings logged.
Departed Frankfurt · LH Cargo
FRA → DXB direct. Cargo hold temperature maintained at 18°C. First sensor ping received at 14:52 UTC — all nominal.
Customs Pre-Cleared · Dubai
DXB customs authority processed pre-lodged documentation. Zero hold time. Crate moved directly to ground transport staging.
Final-Mile Delivery · Dubai Healthcare City
White-glove team delivered, unpacked, and positioned the system in the MRI suite. Biomedical engineer from Siemens received the unit.
First Patient Scan
The system passed all commissioning tests. First diagnostic scan performed 57 hours after purchase order — 31 hours ahead of the client's deadline.
Built for equipment that
cannot be replaced.
Cold-Chain Integrity
Unbroken 2°C–8°C corridors for diagnostics, biologics, and contrast agents
Every cold-chain shipment gets dedicated refrigerated transport, validated packaging, and continuous temperature logging with 15-minute alert thresholds. IATA P650 certified.
Vibration Monitoring
Real-time 3-axis accelerometer data for imaging systems and surgical robots
Sensitive equipment like MRI gradient coils and robotic arms have shock tolerances measured in fractions of a G. We monitor, alert, and reroute.
Customs Pre-Clearance
143 countries · HS codes · medical device classifications pre-filed
Our regulatory team pre-lodges all documentation before the crate leaves the origin warehouse. Average clearance: 14 minutes.
White-Glove Final Mile
Biomedical-trained delivery teams for in-suite installation
Our last-mile crews are trained in medical equipment handling protocols. We deliver to the suite, not the loading dock.
Trade Show Logistics
Demo units to Dubai, São Paulo, and Singapore on exhibit deadline
ATA carnet management, exhibit-ready crating, and on-site assembly coordination. Your demo runs on time.
NGO Priority Routing
Donated imaging systems into conflict zones and underserved regions
We maintain a standing NGO logistics desk with expedited routing for humanitarian medical equipment. No clinic should stay dark because of a missed shipment.
Medical Freight
Customs Guide
47 pages covering HS code classification for 12 medical device categories, country-specific import permit requirements for 30 high-volume markets, and a pre-shipment documentation checklist used by our own logistics engineers.
Get instant access
No sales call. No follow-up unless you ask. Just the guide.
Used by 2,400+ logistics professionals. Updated January 2026.
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Tell us what you're moving. We'll tell you exactly how we'll move it.